How to set up e-mail on Apple iOS

This article demonstrates how to set up access to a webify24 e-mail account on Apple iOS devices, such as the iPhone and iPad.

The procedures in this article are a general guide to configuring email access on Apple iOS devices. Due to the large number of possible configurations, we provide support for email configuration on a “best effort” basis.

To configure an iOS device to work with your webify24 e-mail account, follow these steps:

1. Make sure you have already created at least one e-mail account for your domain. If you are unsure or need an email account created for you, please contact us.
2. On the home screen, tap Settings, and then tap Mail.
3. Tap Accounts, and then tap Add Account:
   

The user interface displayed in these images may differ slightly from the version you have installed.

4. Tap Other:

5. Under Mail, tap Add Mail Account:

6. In the Name text box, type the display name that you want to appear on messages you send:

7. In the Email text box, type the e-mail address of the account that we’ve created for you (for example, user@example.com).

8. In the Password text box, type the password for the e-mail account that we’ve sent to you.

9. In the Description text box, type a description for the account.

10. Tap Next:

11. Select the type of incoming mail server that you want to use:

• If you want to use IMAP, tap IMAP. (Recommended)
• If you want to use POP, tap POP.
• What’s the difference between IMAP and POP? Click here.

12. Under Incoming Mail Server, in the Host Name text box, type the full server name for your account as provided by us. (For example: “mail.example.com“

13. In the User Name text box, type the e-mail address of the account (for example, user@example.com).

14. In the Password text box, type the password for the e-mail account that we supply you with.

15. Under Outgoing Mail Server, type the same values that you used for the incoming mail server in steps 12 to 14.

Although iOS lists the outgoing mail server’s User Name and Password values as Optional, they are not optional. If you do not specify your username and password for the outgoing mail server, you will be unable to send messages.

16. Tap Next. iOS verifies the mail server settings. This process can take several minutes.

Although iOS lists the outgoing mail server’s User Name and Password values as Optional, they are not optional. If you do not specify your username and password for the outgoing mail server, you will be unable to send messages.

17. Confirm that Mail is set to ON, and then tap Save:

iOS adds the account.

18. On the home screen, tap Mail. iOS downloads the messages in the account.

If you already had another e-mail account configured before you added the A2 Hosting account, tap Mail, and then tap the account name in the top left corner of the screen to view the Mailboxes page. Under Mailboxes, tap the account description that you specified in step 9. iOS downloads and displays the messages in the account:

Are you getting an error message when trying to delete a message? Click here.